Job IT Office Support, Sydney

Infinite Talent Group is partnering with a quickly growing Information Technology firm to recruit a talented and enthusiastic IT Office Support professional to join a dynamic team in a supportive and collaborative environment.

• providing on-site assistance to a friendly, motivated 30-person office.
• Contribute to the smooth running of operations by responding to a variety of IT-related tickets and queries.
• Embark on a rewarding journey, where you'll have the chance to grow your skills and make a tangible impact on the business.
• Be confident, approachable, and highly reliable.

• Level 1 and 2 Support, with the ability to troubleshoot and resolve a range of technical issues for hardware and software.
• Managing the full IT Lifecycle of employees including smooth onboarding and offboarding.
• Strong communication and interpersonal skills, enabling you to effectively liaise with colleagues and clients.
• A proactive and problem-solving mindset, with the ability to work independently and as part of a team.
• Collaborate with the IT Support Manager to support IT Rollout Projects

• 3+ years of IT support experience
• Windows 11 proficiency
• experience in enterprise level ticketing systems
• knowledge of antivirus software