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About the company
At AC3, our purpose is to make technology real, and as the leaders in secure multi-cloud solutions, we get to do this for our customers every day. We are an Australian owned ICT MSP, with offices in Sydney, Melbourne and Auckland, servicing over 50% of the NSW State Government and over 700 enterprise customers.
About the role
As part of the Cyber Security Practice, this role leads frontline defence operations within our Cyber Security Operations Centre (CSOC).
You’ll manage a team of analysts, respond to emerging threats, and drive continuous improvement across incident response, monitoring, and threat intelligence while helping shape how security services are delivered to high-profile customers.
What you’ll do
- Lead a high-performing SOC team and ensure customer High Value Assets (HVAs) are protected following the most relevant best practices
- Oversee security monitoring, incident response, threat intel and reporting
- Act as a technical escalation point and guide cyber incident response
- Run team meetings, manage rosters, and drive capability uplift
- Collaborate across teams to improve tools, processes, and service delivery
- 3+ years in a SOC or similar operational security role
- Team Leadership experience is desirable but not necessary
- Hands-on experience with tools like Microsoft Sentinel, Splunk, Palo Alto, Carbon Black, and Zscaler
- Strong knowledge of enterprise/cloud security and SIEM practices
- Proven communication and problem-solving skills
- $140,000 - $155,000 + Superannuation + Bonus + Allowances
- Company benefits including discounted lifestyle services such as health insurance, salary packaging, and half-day Fridays once a month!
- Flexible hybrid work options and real work/life balance
- Join a fast growing organisation with an awesome culture - #4 Best Places to Work in Australia!
- Fun, tight-knit cyber team with great culture
- Convenient CBD location
People here have real relationships that go beyond work, and maintaining our awesome culture is a top priority at AC3. We believe it’s important that everyone is heard and treated with respect, whether you have the next big idea or simply a question.
We keep it real and live by the AC3 way. The 3 simple elements of the AC3 Way are:
- Work Wise As one AC3, we put our combined skills to work to ensure we do more good, for much less. All in service of our customers and each other.
- Work Humble As a team, we bring our authentic selves to the world of tech. It’s our down-to-earth, humble nature that makes us unique and easy to work with.
- Work Honest We’re here to do an honest day’s work, individually and as a team. We’re constantly looking for opportunities to take the initiative and implement practical solutions.
Every position at AC3 will require to undergo a National Police Check.
