Job Research Manager, Sydney

Job Description

• Financial Services - Leading Superannuation Fund Provider
• Excellent Opportunity to Focus on Helping to Achieve Rest's Strategic Objectives by Design of Research and Delivery of Insights
• Sydney Located
• Hybrid Working - Blend of Sydney CBD Office / Remote

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds. We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

The Research Manager supports a range of business stakeholders by providing insights for decision making derived from primary and secondary research sources. The role is focused on helping to achieve Rest’s strategic objectives by design of research and delivery of insights to better understand the attitudes, behaviours and needs of members (and prospective members) and the superannuation category.

Key Accountabilities/Responsibilities

• Partner with business stakeholders to provide thought leadership and tactical support via qualitative and quantitative research projects across brand, campaign, customer experience, communications, channel, UX and product.
• Project manage external research partners for ad hoc and tracking studies to drive insights.
• Design and deliver member research and insights using in-house platforms.
• Interpret, integrate and present insights for strategic and tactical decision making.
• Operate as an embedded research and insights expert within an agile delivery team.
• Contribute to research community of practice at Rest to lift capability and effectiveness of insights function