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Job Description
The APAC CRM Vice President will oversee market success of ServiceNow's CRM products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.
The APAC Solution Sales CRM Vice President supports the strategy and solution win for the CRM engagement model. Responsibilities/ activities can vary by solution APAC given coverage capacity.
What you get to do in this role:
- Develop and Lead an APAC growth strategy by leveraging both vertical and horizontal sales strategies
- Manage and lead a team of three to five 1st line CRM Solution Sales managers who have five to seven individual contributors (Senior Solution Account Executives) reporting to them.
- Leverage a matrixed sales structure consisting of solution consulting, professional services, field sales teams
- Manage your teams around achieving key KPI's of bookings to plan, pipeline creation, recruit to plan and talent development
- Be a trusted mentor and leader who sets a high bar, leading from the front
- Be a member of the APAC Senior Leadership Team
- Establish and nurture relationships at the highest levels of organizations
- Manage accurate forecasting and communications daily
- Drive customer success practices across your APAC
- Support territory strategy and planning to improve vertical understanding, account use case targeting and execution
- Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
- Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
- Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
- Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
- Champion diversity and belonging to contribute to an open and inclusive environment
