Job Senior Data Analyst - CRM, Sydney

We’re hipages - Australia’s #1 digital platform connecting homeowners with trusted tradies. As an ASX-listed tech company, we're on a mission to transform the trade industry and improve lives.

With teams across Australia, New Zealand, the Philippines and Vietnam, we work as one team with a shared purpose.

We’re proud to be a certified Great Place to Work and WORK180’s #1 Employer for Women. At hipages, you’ll find real impact, career growth and a workplace where everyone belongs.

About the role:

You will be supporting the organisation through data-driven insights. You will work closely within the collaborative data team to support and deliver immense value to the business.

You will be influential in supporting the hipages marketplace as we continue to evolve and apply your experience to find the best experience for our customers. But most importantly, you’ll be joining a top-notch data team with experience and skills across all facets of data from engineering to machine learning.

Why join our Data Analytics team?

• Hybrid working model - 50% work from home
• In-house Talent Development team to prioritise personal and career growth
• Competitive salary, benefits and perks, plus equity via our Employee Share Program
• Cross-functional collaboration
• Hands-on learning opportunities and workshops for continuous upskilling

How you will add value:

• Develop a framework to present insights to the business and advise on potential enhancements to the product.
• Analysing data, trends, and results, as well as translating into business impact for stakeholders.
• Drive / Analyse acquisition funnel to uncover insights and opportunities that drive jobs and tradie growth.
• Support the teams with data to help inform use-cases and requirements.
• Contribute to growing our user base by supporting segmentation strategies to build a customised consumer experience.
• Facilitate, orchestrate and measure the effectiveness of feature experiments

About you:

• Data analytics experience for an e-commerce or technology company
• Experience working with enterprise data warehouses
• Passionate about all things data, and ability to digest complex data and storytelling
• Organise data findings and synthesise them with business results to form high-level business recommendations
• Communication skills with effective stakeholder management & conflict resolution skills
• An advanced level of SQL or equivalent
• Strong working knowledge of BI tools (i.e. Tableau, PowerBI, Looker, etc)

Life at hipages:

We’re more than just a workplace - we’re a place where you can be yourself, do great work and grow your career. Recognised as a Great Place to Work, our inclusive, supportive culture helps people thrive.

You’ll use the best tools and tech, with real impact on our products and customers. We invest in your development and lead with coaching, not micromanagement – it’s why 85% of our team say their leader is great.

And there’s more:

• Diverse, collaborative teams that love solving problems
• Agile squads, hackathons, off-sites and roadshows
• Extra leave for birthdays, volunteering, and more
• Healthy snacks, continental breakfast and fresh fruit
• Sydney CBD office near Town Hall and Gadigal Stations
• Tailored growth support, mentoring and stretch projects
• A vibrant social scene - we work hard and have fun doing it

We prioritise Diversity:

At hipages, innovation and collaboration thrive in diverse and inclusive teams. We don’t expect you to know everything - we care more about who you are as a person, a team member, and a leader.

We’re proud to be endorsed by WORK180 for supporting women’s careers and we value diversity across culture, age, gender identity and sexual orientation.

Research shows that men often apply when they meet just 60% of the criteria, while women and minority groups wait until they tick every box. If you think you’d be a great fit - even if you don’t meet every requirement- we’d love to hear from you.

We’re also a Circle Back Initiative Employer, which means we commit to responding to every applicant.

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