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Cataloxy Sydney...Jobs in SydneyCompany jobs Montu (East Melbourne)Quality Assurance Officer

Job Quality Assurance Officer, Sydney

ID: 1170235   0

Quality Assurance Officer, Sydney

Salary range: negotiable

Summary information

Position: Quality Assurance Officer
Published: 08/12/2025. Valid until: 08/29/2025
Categories: Medical/Health
Job type: full time
Gender: any
  Job from partner
 

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Description of the job

Job Description

We’re looking for a second Quality Assurance Officer to join our Clinical Governance team and help set new standards in virtual healthcare. You’ll play a key role in ensuring our practitioners deliver care that’s safe, ethical, and fully compliant with NSQHS, prescribing laws, and telehealth privacy standards.

You’ll work closely with clinical data, AI-assisted tools, and cross-functional teams to run regular audits, surface insights, and support improvements to our quality systems. This is a great opportunity for someone with a strong background in healthcare quality or compliance to shape the future of virtual care in Australia.

What you’ll be doing

  • Run monthly and quarterly audits of clinical activities — including prescribing, documentation, credentialing, and patient consent.
  • Monitor practitioner conduct and flag potential issues using AI filters and Patient Management System (PMS) alerts.
  • Maintain accurate records of audits, follow-ups, and resolutions.
  • Identify recurring issues and escalate risks to senior leaders and the Clinical Governance team.
  • Support investigation and improvement projects related to adverse events, privacy breaches, or patient complaints.
  • Collaborate with Clinical Ops and Product teams to embed QA insights into workflows and tools.
  • Contribute to the development of QA systems — including checklists, dashboards, and benchmarks.
  • Assist with internal and external reporting, including compliance dashboards and management summaries.
  • Stay on top of privacy, prescribing, and telehealth regulations to keep Montu ahead of the curve.

About the company Montu

Montu is Australia's leading health tech business focusing on medical cannabis therapies. We're reshaping the landscape for suppliers, practitioners, pharmacies & patients. Go to the company's page»


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