Job Head of EUC and Assets, Sydney

Job Description:

Better and fairer care. Always.

St Vincent's has been a leader in Australia's health and aged care landscape for more than 165 years. Since our founders, the Sisters of Charity, opened our first hospital in 1857, our services and nearly 30,000 people have been behind some of Australia's most important medical breakthroughs. We are a microcosm of Australia’s health and aged care system and are uniquely positioned to lead and respond to our rapidly changing environment.

We are looking for a special kind of person - a St Vincent’s kind of person. Someone who puts excellence, compassion, connection and caring for other people at the heart of everything they do.

We are seeking a dynamic Head of End User Compute (EUC) and Assets to drive the strategy, delivery, and operational excellence of all end-user technology and on-site support across St Vincent’s. You will report directly to the Chief Technology Officer and be accountable for the entire modern workplace experience for nearly 30,000 staff. You will lead a large, geographically dispersed national team to ensure that all devices, productivity tools, and assets are secure, reliable, and user-centric.

This is a unique opportunity to directly impact the tools and technologies that our frontline workers rely on every day to deliver safe and effective care in life-critical health and aged care environments. You will drive transformation through automation and innovation to enhance employee productivity and satisfaction.

This role will have a voice and real impact in a strategic whole of business technology implementation and modernisation. A career defining opportunity to be part of a change that will save and improve lives.

This is a Permanent Full Time position based in any of our Group Head Offices in Sydney, Brisbane (preferred) or Melbourne on a hybrid working arrangement – 3 days a week in office and 2 days working from home. In this role, there will be a requirement to work on-call or after hours as needed and travel may be .

Key responsibilities of the role:

• Develop and execute the enterprise-wide EUC and Assets strategy and roadmap, ensuring alignment with St Vincent’s broader Digital Strategy and operational objectives

• Lead the delivery and lifecycle management of all end-user devices, productivity applications (including Microsoft 365), and collaboration tools, ensuring a secure, reliable, and user-centric workplace experience for our staff

• Drive operational excellence by leading automation and self-service initiatives to streamline EUC operations and improve the efficiency of technology support

• Oversee a large, geographically dispersed national team of EUC Specialists and various project teams, managing performance, fostering professional development, and promoting a culture of exceptional service delivery

• Manage a substantial operational and capital budget for EUC and Assets, ensuring cost-effectiveness and value realisation

• Act as a key stakeholder for major digital transformation projects, ensuring user readiness and successful adoption of new technologies and manage and maintain strong relationships with vendors and partners

Things that work for us:

• Extensive experience in a senior leadership role managing large-scale EUC and asset operations, preferably within a large, complex organisation

• Deep expertise in modern end-user computing technologies, including Microsoft 365, endpoint management solutions (e.g., Intune, SCCM), VDI, and mobile device management

• Proven track record of leading and motivating large, geographically dispersed teams Demonstrated experience in driving automation, process improvement, and self-service initiatives

• Strong financial management skills, including budgeting and cost optimization for IT services

• Excellent stakeholder engagement and communication skills, with a proven ability to influence senior leadership and drive change

• Tertiary qualifications in Information Technology, Computer Science, or a related field and relevant professional certifications (e.g., ITIL, Microsoft 365 certifications)

Things that work for you:

• Ability to visibly see your impact on the business and its service

• Competitive salary packaging options

• Discounted private health insurance

• Employee Assistance Program for staff and their families

• Access to the Fitness Passport (FP)

At St Vincent’s we value inclusivity and diversity and acknowledge the importance of creating a work environment that is welcoming, safe, fair and impartial and invites people from all backgrounds to join us.

Pre-Employment Checks

Your employment is conditional upon the completion of all required pre-employment checks, including relevant immunisations.

Equal Opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

How To Apply

Please submit your application via the Apply button, include your resume and a brief cover letter outlining your experience and suitability.

Please note - we will be progressing applications throughout the advertising period. Respectfully, no recruitment agencies.

Closing Date:

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at Write to the company

View Reconciliation Action Plan

Code of Conduct:

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