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Are you a detail-oriented, customer-focused professional looking for a dynamic role? As our Administration Officer, you will play a crucial role in ensuring the smooth operation of our depot. You will interact daily with drivers, visitors, and customers, providing them with exceptional service and ensuring their safety. Your responsibilities will include accurate data entry, managing paperwork for pickups and deliveries and assisting with ensuring deliveries are not missed.
This is a permanent full-time position, 8am to 4pm, Monday to Friday.
What You’ll Do:
- Customer Service Excellence: Greet drivers, visitors, and customers with a friendly, efficient approach while providing essential site safety instructions.
- Document Accuracy: Review and process paperwork like Connotes, Delivery Sheets, and Proof of Delivery (PODs) to ensure they are accurate and complete.
- Data Management: Enter and balance data accurately in our systems and ensure compliance with all tracking and measurement requirements.
- Safety & Compliance: Verify dangerous goods paperwork and ensure all procedures are followed for private and pre-paid customers.
- Team Collaboration: Facilitate communication between debriefing and fleet control teams, and work with Client Services, Sales/Account Management to ensure smooth operations.
What We’re Looking For:
- Attention to Detail: Ability to review documents meticulously and rectify any discrepancies promptly.
- Safety Focus: High levels of focus and commitment to Health and Safety practices
- Customer Service: A proactive, customer-centric approach with excellent communication skills.
- Technical Skills: Proficiency in Microsoft Office and strong data entry skills. Previous experience or understanding of the national freight industry is highly regarded.
- Team Player: Ability to build professional relationships and work effectively within a team.
Why Northline?
- Professional Growth: Opportunities for development and career progression.
- Supportive Environment: Be part of a dedicated team that values your contributions and fosters a collaborative work atmosphere.
- Competitive Benefits: Enjoy a rewarding role with a company that values work-life balance and employee well-being.
Who is Northline?
Northline is an experienced Australian-based, global logistics business with an industry-leading national network and an international reach into more than 100 countries.
Our customers freight can start or end in international cities, small towns or remote communities, but wherever the destination, you can rely on Northline to deliver.
At Northline we believe our people are one of our greatest assets. We are a progressive Australian family owned business, we are proud of what we achieve, and we like to recognise and reward those who go above and beyond!
That’s why, we are, Australia’s Global Logistics People.
Northline and its people help to ensure a safe workplace for all employees. Candidates will be required to pass a pre-employment medical that incorporates a drug & alcohol screen, as well as a police clearance.
